Shipping policy

Shipping Policy

Effective Date: October, 2023

Last Updated: October, 2023

  1. Shipping Rates
  • Shipping rates are calculated based on the total weight of your order, the destination, and the shipping method you select during the checkout process.
  • Shipping rates for your order will be displayed during the checkout process before you complete your purchase.
  1. Shipping Times
  • We make every effort to process and ship orders within three to five business days after receiving your order.
  • Delivery times may vary depending on your location, selected shipping method, and unforeseen circumstances.
  • Estimated delivery times are as follows:
    • Estimated delivery within ten business days.
  1. Shipping Carriers
  • We primarily use Canada Post, Express Post, and UPS for our shipping needs, but we reserve the right to use alternative carriers as necessary.
  1. International Shipping
  • We offer international shipping to most countries. Shipping rates and delivery times for international orders may vary.
  • Please note that customs duties and taxes may apply to international orders, and these fees are the responsibility of the recipient.
  1. Order Tracking
  • Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can track the progress of your shipment through the provided link.
  1. Order Delays
  • While we make every effort to ensure on-time delivery, there may be occasional delays due to factors beyond our control, such as weather conditions, customs delays, or high order volumes.
  1. Lost or Stolen Packages
  • We are not responsible for lost or stolen packages. Please ensure that your shipping address is secure and accurate. If you encounter any issues with a lost or stolen package, please contact the shipping carrier directly.
  1. Returns and Refunds
  • For information on returns and refunds, please refer to our Return Policy.
  1. Contact Information
  • If you have any questions or concerns about our Shipping Policy, please contact us at info@barked.info.
  1. Policy Changes
  • We reserve the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.